FAQ
Register
Who Can Register?
Business buyers (B2B) only. A valid company Tax ID number is required.
How Do I Register?
Complete the online form and provide your company details and Tax ID. Accounts are typically reviewed within 1 to 2 business days.
Bidding & Auctions
How Do Auctions Work?
We run weekly timed and live auctions. The highest bid at closing wins.
Do you support proxy/automatic bidding?
Yes. Enter your maximum bid and the system will bid for you up to that amount.
Is there anti-sniping protection?
Yes. Any bid placed within the final five minute extends the lot by five minute.
Fees & Payment
What Fees Apply?
A 5% buyers premium is added to the hammer price.
How do I pay?
Wire transfer only. Invoices are emailed to the registered address immediately after the auction. Payment instructions are included on the invoice.
Shipping & Pickups
What shipping options are available?
We ship via USPS or FedEx. Shipping charges and optional insurance (if selected) are added to your invoice. Third-party pickups are not currently supported unless pre-approved.
Condition & Authenticity
How is Condition Described?
Each lot includes detailed photos and notes of wear. Please review all images and descriptions before bidding.
Do you Guarantee Authenticity?
Yes. All items are guaranteed authentic.
Returns, Cancellations & Disputes
Do you accept returns or order cancellations?
No returns. All bids are binding and all sales are final.
Consignment
Can I consign inventory?
Not at this time.
Account & Support
I didn't receive my invoice. What should I do?
Check spam/junk folders. If it's not there, contact support and we'll re-send it.
How do I update my company details or Tax ID?
Go to Edit Profile. For changes after an invoice is issued, contact support.